end-users to enhance VDI platform stability and availability.
- Lead in maintaining and standardizing
Technical guidance & mentorship Ensure software availability, maintainability and scalability Active participation
processes. Maximizing product value within the available internal/external capacity per sprint and measure processes. Maximizing product value within the available internal/external capacity per sprint and measure escalations. Escalate disciplinary issues or non-availability of competencies towards the Delivery Managers
channel Ensure that the correct resources are available in the business unit to drive technical, sales
IT emergency exercises) and tasks in manage availability NB: By applying for this role, you consent
to changing demands through Manage work using available resources and methodologies ensuring full team
changing demands through
Retrospectives, Sprint Planning meetings etc. Ensure availability to work on weekends and public holidays when
Endpoint Management platforms stability and availability Work with other IT teams on integration of new
of the SAP system. Responsible for ensuring availability and performance of the SAP infrastructure and