EDUCATION/TRAINING
and metrics for monthly training reports for management forums Ensuring training encompasses compliance requirements and that agents are aware thereof and trained to adhere to and meet agreed quality benchmarks theory and practical training Create and develop relevant, appropriate training material and assessments adhered to during training Monitoring and perform on-going evaluation of training quality and continue continue assessing effectiveness of training provided Ensuring design standards are defined, measured, analysed
and metrics for monthly training reports for management forums Ensuring training encompasses compliance requirements and that agents are aware thereof and trained to adhere to and meet agreed quality benchmarks theory and practical training Create and develop relevant, appropriate training material and assessments adhered to during training Monitoring and perform on-going evaluation of training quality and continue continue assessing effectiveness of training provided Ensuring design standards are defined, measured, analysed
and professional stock, troubleshooting (but not training), product spotlights and general value adds.
and professional stock, troubleshooting (but not training), product spotlights and general value adds.
and professional stock, troubleshooting (but not training), product spotlights and general value adds.
administration and accreditation of the organization's training programs. This includes developing and implementing candidate will have a strong understanding of training and development best practices, as well as experience procedures for the administration and accreditation of training programs Manage the accreditation process, including regulations Work with other departments to ensure that training programs are aligned with the organization's strategic partners Stay up-to-date on the latest trends in training and development Liaise with external accreditation
administration and accreditation of the organization's training programs. This includes developing and implementing candidate will have a strong understanding of training and development best practices, as well as experience procedures for the administration and accreditation of training programs Manage the accreditation process, including regulations Work with other departments to ensure that training programs are aligned with the organization's strategic partners Stay up-to-date on the latest trends in training and development Liaise with external accreditation
owners, teams, and operations experts to document training requirements across all operations excellence
requirements
- Previous experience as a learning/training coordinator
**Qualificatio
s/IT/HR
- Prior experience as a learning/training coordinator
- Advanced knowledge of MS Office
TRAINING
No training is required, this is a trainee position, thus all training will be
Assist in training the site staff.
Attend training sessions with the sorters
Assist in giving the training on operations to the sorters during training sessions.
Continue
Continue on-site training of staff as and when required.
Communicate with the clients carried out as per instructions and in line with training that is provided.
These duties