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employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs
employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
best practises and frameworks to manage the data centre, capacity planning, backups, migrations, and audits experience with server virtualisation and data centre administration.
best practises and frameworks to manage the data centre, capacity planning, backups, migrations, and audits experience with server virtualisation and data centre administration. Proven experience in migrating
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
you’ll do:
you’ll do: