general/claim-related correspondence queries per day within a 24-hour turnaround time. Maintain and update your daily principles in every aspect of your job functions. Other basic policy administration-related functions. Answering
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
paces call centre and we assist Debt Counsellors via ticketing system. The assistance is not limited to DCs Review consumers as well as creditors. In order to assist our stakeholders, there are engagements with different 12
● Basic knowledge of Excel
● Service Qualification advantageous
● Basic bookkeeping
system and generate the reports. 2.1.5 Operate the 24/7 emergency number and initiate appropriate response 2.2.8 Capturing of daily sites postings. 2.2.9 Assist in maintaining a safe working environment for all
(Queries received via e-mail must be logged within 24 hours; telephonic queries to be processed immediately) 14h00; Back orders requests must be completed within 24 hours if received after 14h00. • Ensure queries are
(Queries received via e-mail must be logged within 24 hours; telephonic queries to be processed immediately) 14h00; Back orders requests must be completed within 24 hours if received after 14h00. • Ensure queries are
completion within the desired time frames. Advice and assist on all Regulatory requirements by being confident required timeframes agreed upon. Involve the assistance of SPS Management should it be required. Understand Effective client relationship management. Achieving the 24 hours turnaround time on communications and deadlines
at our reputable dealership in Pretoria East, Gauteng.
Responsib