Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products
for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across 125 stores (South Africa and Namibia) General support of end user computing for hardware, networking expected SLA and quality requirements and KPIs to support client contract objectives. Excellent verbal communication deliver remote or telephonic support. Effective time and call management to support contractual objectives Requirements: 5 - 7 years IT Experience in remote End User Support. Must be experienced in Microsoft environment,
grain-based products. Description Are you ready to support our commercial team in the dynamic world of physical operations in commodity trading. Job Summary: Supporting the commercial team with all functions related communication on physical trades. Finance: Monthly support on PNL reconciliation if required. Logistics: Daily regarding new and amended trades. Commercial Trade Support: Daily interaction with the team to ensure alignment work experience. Proven experience in commercial support roles within the Grain & Oilseeds Commodity
for an office administrator to assist with diary support/management. Candidate must have their own transport
unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
management software Relational Databases or SQL Basic Financial systems (General Ledger, Accounts Receivable
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
Reference: CTI003538-ANN-1 Seeking a Postilion Support Analyst on behalf of a well-renowned FinTech company Experience: Minimum 4 – 5 years experience as a Support Analyst in the payment industry, working on Postilion
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers