model within the customer facilities and ensure service are delivered effectively and economically.
service suppliers i.e. planned, preventative and emergency services
Identify risks
risks related to soft services on Clients property and action evaluation and resolution
Implementation
utilization of available resources in various service lines i.e. cleaning, landscaping, waste, hygiene
documentation
Continuously monitor and evaluate service delivered by supplier staff to ensure quality,
the member firm of Deloitte Touche Tohmatsu, and services are provided by Deloitte & Touche and its professional services firms, providing audit, tax, consulting, and financial advisory services through nearly
the member firm of Deloitte Touche Tohmatsu, and services are provided by Deloitte & Touche and its professional services firms, providing audit, tax, consulting, and financial advisory services through nearly
Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
contract. • Oracle, SQL Server • Web Methods • Web Services • Automation I Scheduling tools / frameworks • SharePoint • SQL Server Integration Services • SQL Server Reporting Services • Microsoft knowledge (CSF, CCF CCF, etc) • Working knowledge of APl-based services (e.g REST, SOAP) • Understanding of basic integration
Technical Support: Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
e, SQL Server
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support.
As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped