We are lookig for a Fitment Centre Manager to plan, lead, organise, control and support the entire operation operation, associated resources and assets of a Fitment Centre by implementing and deliberately driving company and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk. Attend
WB003500-AG-1 Seeking a Fitment Centre Manager to ensure Fitment Centre success by driving sales, managing
team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over
and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into Matric certificate/ NQF Level 4 A MINIMUM of 6 months call center SALES experience A positive attitude (PLEASE
training sales employees, holding regular conference calls, reviewing team member expense reports, coaching
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M. growth and success of CUM Books Greenstone Shopping Centre. Apply now and be part of a team with a purpose
WB003499-AG-1 Seeking a Fitment Centre Manager to ensure Fitment Centre success by driving sales, managing