You will play a crucial role in training their Conversational AI to understand user inputs effectively responsibilities will include managing the processes of training, testing, and optimizing our Conversational AI's dynamic field. NLU Training, Testing, and Optimization: Manage the processes of training, testing, and optimizing creating, curating, and analyzing datasets and training machine learning models within the Conversational
independence and growth through expertly crafted training and support. Location: Cape Town (Woodstock) or goals. Training & Empowerment: Develop comprehensive training materials and conduct training sessions into simple and actionable solutions. Excellent training skills, with a knack for empowering non-technical
Analyst will be responsible for providing support, training, maintenance, and acting as a liaison between to assist end-users effectively. Training: Develop and deliver training programs and materials for employees understanding of the systems they use. Conduct regular training sessions and workshops to enhance system proficiency system support and training. Training Effectiveness: Measure the effectiveness of training programs through through post-training assessments and feedback from employees. System Security: Ensure that all supported
management
-Queue management Training and coaching
-Identify ongoing training and developmental gaps gaps i.e. PDPs
-Refer training needs (TNA) to HCBP / central training/QA/ISO to address
-Reinforces learning after central training has signed off. Does not provide basic training but does assist with up-skilling up-skilling during probation period after HC Training BP has signed off
-Provide on the job coaching
excelelnt communication and MS Word/IT skills to train and support approximately 200 users trainer required excelelnt communication and MS Word/IT skills to train and support approximately 200 users Excellent knowledge
technical level to ensure support continuity Training: Training of Level 1 support and other development
of projects; Train users for UAT and obtain UAT sign-off on deliverables; Provide training manuals where necessary. Problem solving and decision making; Training and self-development. Requirements: Manual testing
who will also be required to maintain and give training on a point-of-sale and a stock control system
Responsibilities
Africa and SADC Countries.
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