and metrics for monthly training reports for management forums Ensuring training encompasses compliance requirements and that agents are aware thereof and trained to adhere to and meet agreed quality benchmarks theory and practical training Create and develop relevant, appropriate training material and assessments adhered to during training Monitoring and perform on-going evaluation of training quality and continue continue assessing effectiveness of training provided Ensuring design standards are defined, measured, analysed
and metrics for monthly training reports for management forums Ensuring training encompasses compliance requirements and that agents are aware thereof and trained to adhere to and meet agreed quality benchmarks theory and practical training Create and develop relevant, appropriate training material and assessments adhered to during training Monitoring and perform on-going evaluation of training quality and continue continue assessing effectiveness of training provided Ensuring design standards are defined, measured, analysed
across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are
across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are
administration experience, preferably within the training or engineering environment. Support management policies, procedures and standards. Assist with training administration process (bookings, payments, record certificates) Assist with the registration of inhouse training courses for CPD accreditations General administration support at reception) Data capturing (CV's and training information) Assist with candidacy administration administration WSP (Workplace Skills Plan) / ATR (Annual Training Report) reporting Strong communication skills
Responsibilities and Duties Arranging training interventions as required by the Company – including legally & safety training Record keeping of all training interventions on the necessary training platforms Assistance performance reviews for the Company Administration of training related projects including but not limited to initiatives etc. Administration of the Company’s online training platform Liaising with operational points Adherence
EDUCATION/TRAINING
and planning skills to schedule and coordinate training and related events. Strong communication skills stakeholders. Strong attention to detail to ensure all training materials, event planning, administration requirements troubleshoot any issues that may arise during training and related events. Strong ability to multitask to administrative tasks, reporting, and basic training management, showcasing a genuine passion for Learning requirements Good understanding of training material and training coordination QUALIFICATIONS / EXPERIENCE
policies Identify employee training needs through monitoring and other methods Train and assist employees to impact thereof on the business), taking digital training and other relevant communications mediums into implementing and upkeeping training schedules and records, where training include CPD training, internal and external external training Conduct paperwork training for staff if requested by the Compliance Manager Assist Representatives
policies Identify employee training needs through monitoring and other methods Train and assist employees to impact thereof on the business), taking digital training and other relevant communications mediums into implementing and upkeeping training schedules and records, where training include CPD training, internal and external external training Conduct paperwork training for staff if requested by the Compliance Manager Assist Representatives