Description Job Summary: Responsible for implementing new IT initiatives and business processes, as well as enhancements to existing implementations. Work closely with IT, management, operations and key stakeholders across the Group to understand and document business needs and system requirements.
PURPOSE OF THE ROLE The role of the Business Intelligence Analyst is to enhance and improve the top-line Minimum of 3 years of experience as a Business Intelligence Analyst or similar position preferred 2 years' experience in a contact centre as a business intelligence analyst required Accounting/Finance experience
to own software developers and testers and business analysts, clarify client requirements. Classification
to own software developers and testers and business analysts, clarify client requirements. Classification
Cross-Functional Collaboration: Collaborate with Business Analysts, Data Engineers, and Domain Experts to understand
Collaboration:
technical growth.
their technical growth. Work closely with the Business Analyst to understand and implement technical requirements
Cross-Functional Collaboration: Collaborate with business analysts, data engineers, and domain experts to understand
Duties Acts as a backup in the absence of the Business Analyst. Assists in testing of developments and enhancements