We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality
Pretoria is looking for a Car Rental/Customer Service Agent. Vehicle renting and related admin Customer service
analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with
and emergency procedures Be available for 24 Hour call on a rostered basis or as instructed if required