preparation and post Go-live support Interaction with clients through meetings, calls and emails Receiving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Routers - Cisco Certified Network Associate - Data Center (CCNA-DC) - MCSAVCP, RHCE, or equivalent - Cisco providing the support required in network/ data center/ systems/ storage administration and monitoring supported technical domain (i.e. Network, Data Center, Telephony, Exchange, Storage, Cloud, Backup, etc)
work and overall performance of regional IM data center (DC) technology systems. Evaluate and ensure processing Manage all licensing exposure within the IM data center and on-premises IM/IM infrastructure to ensure
preparation and post Go-live support Interaction with clients through meetings, calls and emails Receiving
Research Analysts who are part of IOA's network are called upon to participate in client projects. In this client recommendations Qualification requirement: Post-graduate degree (MA) in psychology, sociology, political
preparation and post Go-live support Interaction with clients through meetings, calls and emails Handling
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality
Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in
preparation and post Go-live support Interaction with clients through meetings, calls and emails Handling the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
such as: Participate in (Go-live preparation and post Go-live support) based on the already performed reslution of Production Support calls Interactions through meetings, calls and emails: with central product