Call Center Posts In Mtn Jobs in South Africa - Page 3

Call Centre Agent (temp) Market Related NEW

 Ambledown Financial Services

South Africa

We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows

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Call Centre Agent Month-to-month (pretoria-west) NEW

Pretoria

currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west

Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving both inbound and outbound calls
- High energy

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Call Centre Agent Month-to-month (western Cape) NEW

Bellville

currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville

Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels

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Call Centre Agent R10k - R15k Durban Springfield R10k - R15k

 Saflin Consulting Ltd

eThekwini

 R10k - R15k

Service Level (Response Time)  Resolution Rate  Call Handling Time  Customer Feedback Scores

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Inbound Supervisor - Ho

 Keith Ho Betxchange

South Africa

and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving

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Inbound Supervisor Wynberg

 Keith Ho Betxchange

South Africa

and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving

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Operations Manager/industrial Engineering

Pretoria

 R50 000–R65 000 per month (addtionally a 13th cheque is provided,pension and risk benefits)

satisfaction, and overall efficacy of the contact center.

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Tech Support Customer Service Representative

Cape Town City Centre

customer call backs to provide an update on the progress of the query

Customer Service Representatives

 Freerecruit

Vereeniging

Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative · Ms Office Computer Literate Job Duties · Call Centre Duties – Receive incoming calls to assist with clients / customer policies and procedure of the company · Monitoring calls to report technical assistant to clients · Office keeping of all calls and job cards · Managing own customer service support desk The post Customer Service

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Support Agent Pretoria

 Creative Leadership Solutions

Pretoria

customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and

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