effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
role.
- Must have previous experience in call centre sales and campaign management.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign
a fast-paced high call centre environment. Duties: Make outbound calls/inbound calls to engage with existing application as unsuccessful For any enquiries, please call 012 346 1950 R15 000 pm plus commission
a fast-paced high call centre environment. Duties: Make outbound calls/inbound calls to engage with existing application as unsuccessful For any enquiries, please call 012 346 1950 R15 000 pm plus commission
3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes: Excellent communication environment Key Responsibilities: Make outbound calls/inbound calls to engage with existing customers to retain
of experience as a Retentions Agent
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
trends and areas for improvement within the call centre.
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimising sales campaigns within a call centre setting is valuable. This includes setting campaign