documentation.
Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
configuration and resolution of Production Support calls
- Raising Change Requests (CRs) and preparing
environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
ability. Contact Garth on garthe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
resolution of Production Support calls Interactions through meetings, calls and emails: With central product
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
and ability. Email Garth on garthe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set