experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Design, messaging, test protocols, email and call centre integration, and performance assessment Align
Design, messaging, test protocols, email and call centre integration, and performance assessment Align
Managed Care environment in pre-authorisation call centre/ hospital case management or hospital claims
Duties: