while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
departments for assistance. Handling inbound and outbound calls professionally. Providing excellent customer service
while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
Our client requires the service of a Managing Agent who will be responsible for providing support to
years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
Continuously work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all managing accounts for handover to the collection agents. Resolving customer queries Liaising with sales Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
implementation.
implementation