and external stakeholders through email, recorded calls and in person. Ensure process governance and quality
the Help Desk to record, accept or resolve all IT calls that has been logged. Troubleshooting and diagnosing
activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving
service request information, answer technical support calls, assign ticket severity, prioritize work accordingly
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical
activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving
systems to ensure data quality via Application calls or coding. Apply auditing, change-tracking, and
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical
systems to ensure data quality via Application calls or coding. Apply auditing, change-tracking, and