Audio Specialist - Tokai, Cape Town – Monday to Friday 8h30 to 16h30 - Contract 3 to 6 months – Market
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
possess a qualification applicable to RE, have Call Centre or Sales experience, Retail Banking / Financial Banking/ Sales/ Insurance/ Customer Service or Call Centre experience. FAIS Regulatory Exam (RE5). Exposure
customer integration centre, warehousing and the customer).
pressure
responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
transactions, and addressing various student and agent enquiries (student records and admin, financial
transactions, and addressing various student and agent enquiries (student records and admin, financial
transactions, and addressing various student and agent enquiries (student records and admin, financial