Potential Tenants: Sourcing New tenants Dealing with agents (Sending cost sheets/arranging viewings) Sending inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets – 14 000.00 pm Working hours 08:00 to 17:00 Monday to Friday
Potential Tenants: Sourcing New tenants Dealing with agents (Sending cost sheets/arranging viewings) Sending inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets – 14 000.00 pm Working hours 08:00 to 17:00 Monday to Friday
Working hours 08:00 to 17:00 Monday to Friday
The above list is a guideline to what
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and providing daily direction and communication to agents to ensure that daily and weekly targets are met to escalated customer issues from Agents Continually evaluate agent performance and conduct regular quality assurance checks of call and ensure processes and procedures are adhered to. Coach Agents on issues arising Authority • The job holder ensures that the team of agents follow the required instructions, company decision
December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00 December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00
months employed). Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00 months employed). Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00
December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00 December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00
December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00 December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00
December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00 December Bonus Working hours: Working Hours: Monday – Friday (08:00 to 17:00) & Saturday 08:00 – 13:00
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16