aging buckets.
account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
implementation.
implementation Commercial expertise including: Agent management Africa Risk management experience will familiar with African customs processes Skills: Agent relationship management Well - developed inter-personal this role: Africa Agent Network Management Facilitate the signing up of additional agents where necessary necessary Cultivate strong relationships with agents by fostering trust and cooperation Define relevant KPIs performance African agents Set up a system to regularly evaluate the performance of African agents Have regular
Journals for Rentals on Sage One
- Levy Debtors calls & Responding of shareholders emails
- Build
the heads of department
- Liaise with Sales agent and clients for transfer
- RCI Queries (Space
organization of administration
implementation
Continuously work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all managing accounts for handover to the collection agents. Resolving customer queries. Liaising with sales Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
Administrator. Collate exit documentation from agent and calculate deposit balance to be released. Manage Manage and track interest on deposit calculations (call account) for each tenant. Tenant rental management changes and claims are submitted to the insurance agent. Updating and producing rebuild costs of properties
advice Sign up a minimum of 5 active lead referral agents Complete weekly reports that reflect leads, quotes (continuous professional development) points Call center agents not preferred unless they have a minimum