outstanding documents and constant status update to agent companies. Minimum Requirements Qualifications: Service Provider Liaison) - Engage with brokers and Agent companies promptly as required. - Engage with Underwriting policy wording and agent procedure manuals -based on gaps between company and agent company. Ad hoc Tasks
outstanding documents and constant status update to agent companies. Minimum Requirements Qualifications: Service Provider Liaison) - Engage with brokers and Agent companies promptly as required. - Engage with Underwriting policy wording and agent procedure manuals -based on gaps between company and agent company. Ad hoc Tasks
Journals for Rentals on Sage One
- Levy Debtors calls & Responding of shareholders emails
-
the heads of department
- Liaise with Sales agent and clients for transfer
- RCI Queries (Space
Journals for Rentals on Sage One
organization of administration Answering telephone calls, emails and corresponding proficiently Investigate other parties. Communicate with policyholders, agents, and other stakeholders to provide updates on claim
organization of administration Answering telephone calls, emails and corresponding proficiently Investigate other parties. Communicate with policyholders, agents, and other stakeholders to provide updates on claim
plans to agents where necessary
Ensuring adherence to compliance requirements through call listening
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
advice Sign up a minimum of 5 active lead referral agents Complete weekly reports that reflect leads, quotes (continuous professional development) points Call center agents not preferred unless they have a minimum
advice Sign up a minimum of 5 active lead referral agents Complete weekly reports that reflect leads, quotes (continuous professional development) points Call center agents not preferred unless they have a minimum