funnel to meet growth sales and revenue commitments c. Lead generation - Develop a lead generation plan customers and business partners d. Manage sales calls & account manage 20-40 SLA client accounts -
damages/customer abuse Communicate with Managers, Call Centre, and Customer Send reports. Housekeeping, clean-up
Legend needed to own this role. JavaScript, Java, C++, C#, Html5, CSS React.js React.Native Flutter Dart
business areas and following up Preparing the national Telkom account for payment and preparing the relevant
with the objective of resolving or completing the call objective(s), documenting all required information stakeholders to ensure alignment Deliver 2hr weekly call handling to maintain skill Outputs of Job Successful quality assessments, examining and feeding back on calls on a range of areas, including customer experience Mathematics Minimum 2 years' experience in Contact Centre Environment preferably in an analytical role Organized team environment Experience in monitoring IB/OB calls and providing feedback an advantage Experience in
Vodacom's number 1 Franchisee (9 Retail branches within KZN and 2 branches in SANDTON) with Head Offices
by discussing client requirements either via call centre or over e-mail advising on suitable options in
by discussing client requirements either via call centre or over e-mail advising on suitable options in
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
in Databricks Azure Programming using Python/Java/C# SQL must be passionate about continuous learning