Car Allowance Commission Fuel Card, Laptop and Cell phone Additional benefits after 3 months A Company literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually
business areas and following up Preparing the national Telkom account for payment and preparing the relevant
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
with the objective of resolving or completing the call objective(s), documenting all required information stakeholders to ensure alignment Deliver 2hr weekly call handling to maintain skill Outputs of Job Successful quality assessments, examining and feeding back on calls on a range of areas, including customer experience Mathematics Minimum 2 years' experience in Contact Centre Environment preferably in an analytical role Organized team environment Experience in monitoring IB/OB calls and providing feedback an advantage Experience in
drivers license, minimum code B
Own vehicle
Cell Phone
Clear ITC and criminal record
Experience
completion of probation. Allowance: Petrol card and cell phone. Requirements : N-Dip or bachelor's degree
completion of probation. Allowance: Petrol card and cell phone. Requirements : N-Dip or bachelor's degree
Microsoft Excel Basic Salary & Benefits include: Cell Allowance Medical Aid Provident Fund Retirment Annuity
negotiable depending on experience Fuel card, Laptop and Cell (Only suitable candidates will be shortlisted and