We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
team
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
the opportunity to learn, grow and expand your horizons. If learning and growth is what you are looking
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing