/>BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback. Keep management professional articulation when answering customer calls. Must be able to work in a team Must have a positive
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback. Keep management professional articulation when answering customer calls. Must be able to work in a team Must have a positive
store and Online. Manage shop with all incoming calls and walk in customers. Assist with regular stock paperwork is completed correctly. Follow up immediately on customer queries and complaints, resolve through
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
the demands of the business Position available immediately Only candidates who reside in close proximity
the demands of the business Position available immediately Only candidates who reside in close proximity
the demands of the business Position available immediately Only candidates who reside in close proximity