experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven
team
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
Technology (NQF level 5)
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
Management Team, Merchants Department, Impacted Call Centre Agents.
Position: Technical Content Writer Location: Bellville (not remote) Industry: Information Technology