Candidate must have Collections experience in the Call Centre environment • Excelled numerical and excel skills
relations Telephonic sales Call centre Technical support Administration Cold Calling Working within a digital Conflict management Salesforce experience Video calling experience Other: Working hours from EST time: Things Sales 50% Call assigned leads and ensure wrap-up tasks (for example capturing the call outcome and thoroughly according to procedure. Action inbound sales calls according to procedure. Upsell additional products leads/customers. Gather customer feedback via post-call reviews and direct them to the Lexie Rewards program
services role. • Must have previous experience in call centre sales and campaign management. Minimum Required and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign application as unsuccessful For any enquiries, please call 012 346 1950 Market related
services role. • Must have previous experience in call centre sales and campaign management. Minimum Required and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign application as unsuccessful For any enquiries, please call 012 346 1950 Market related
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
related projects including but not limited to Learnerships, Bursaries, Apprenticeships, YES initiatives
Contact Centre Certifications Minimum applicable experience (years): 5 years in Contact Centre's 3 years years in Contact Centre Management / Supervision Required nature of experience: Team management / supervision ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell of additional the products working over either voice or video call, live chat, email or text message. Ensure agents
on the daily basis and – compare the EDC and Call Centre data to identify fraudulent transactions, notify
on the daily basis and – compare the EDC and Call Centre data to identify fraudulent transactions, notify