position is essential. Financial Shared Services Centre experience an advantage. R 45 – 60 K benefits
preparing monthly management packs, conducting cost centre reviews, and analyzing expenses.
Job
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
automotive parts industry Service existing clients Cold calling to grow business Excellent communications skills automotive parts industry Service existing clients Cold calling to grow business Excellent communications skills automotive parts industry Service existing clients Cold calling to grow business Excellent communications skills
automotive parts industry Service existing clients Cold calling to grow business Excellent communications skills automotive parts industry Service existing clients Cold calling to grow business Excellent communications skills automotive parts industry Service existing clients Cold calling to grow business Excellent communications skills
generate new business.
- Make telephone calls and in-person visits to customers.
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Develop a call schedule for assigned territory/area.
- Provide reports on call results and
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
force.
Identify emerging markets and market shifts while being fully aware of new products and competition
reporting structures for staff (visit schedules, call reports, monthly sales reports
Motivate staff
PERFORMANCE AREA 5 : Breakdowns Manage any breakdown from call received to solution implemented. Obtain all relevant an extremely high quality. Be prepared to work shifts.