PBX personnel.
2.Responsible for answering calls in the reservation and PBX Que when needed
3
controls call volume.
8.Available to all agents/operators for assistance during each shift.
9
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Candidate will – > be prepared to travel & nights away from home when necessary > have a valid
work overtime when required - late nights and / or weekends / shifts
customer call backs to provide an update on the progress of the query
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
as and when required
• Determining when night shifts/overtime need to be worked
• Liaising with
record keeping and reporting to PN, Unit Manager, Night Super and or doctor
· Charging of stock
not concerned with shaking off that title? We also call it Advice because we believe the best way to attract how they want and manage everything themselves. We call it Freedom. About the Job The position involves months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This you'll be responsible for Taking inbound advice calls. Offering advice on the Voys offering and infrastructural Diplomatic and tactful Stress tolerant and great at shifting priorities as demands change Troubleshooting Extremely