Call Centre No Weekends Jobs in Cape Town - Page 2
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IT / Computing / Software
- E-merge It Recruitment (9)
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- Last 7 days (21)
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Cloud Engineer Woodstock
Datafin It Recruitment
Woodstock
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.
share this job on whatsappLevel Designer Cape Town NEW
Xcede GroupCape Town City Centre
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
Desktop Support Cape Town
Ilaunch LtdCape Town City Centre
Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in
Head Of Pmo Cape Town, South Africa
Progressive It ResourcingCape Town Region
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets
Head: Agile Pmo
Cape Town City Centre
Services
What will
KPI’s to ensure quality delivery.
Operations Analyst Northern Suburbs
Aga Recruitment SpecialistsCape Town Region
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
Desktop Support Technician Cape Town
Insphired Recruitment SolutionsCape Town Region
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
1st Line Support Engineer Cape Town
Kontak RecruitmentCape Town Region
R18 - 24 000 NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
Crm Engineer Cape Town
Rainmaker Acquisiton CcCape Town Region
a Microsoft Dynamics 365 CE solution for our call centre of almost 1000 hosts, 24x7. We take pride in
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