Business Owners, Subject matter experts and/or Project teams. Make recommendations for the enhancement or replacement business requirements to development- and testing teams using appropriate solution diagrams, user stories experience Exposure to user experience design, human centred analysis and design will be an advantage Knowledge
wide range of devices and interfaces Take a user-centred design approach and rapidly test and iterate Collaborate adjustments based on user/team feedback Work closely with the UX Research team to identify research questions
wide range of devices and interfaces Take a user-centred design approach and rapidly test and iterate Collaborate adjustments based on user/team feedback Work closely with the UX Research team to identify research questions
Business Owners, Subject matter experts and/or Project teams. Make recommendations for the enhancement or replacement business requirements to development- and testing teams using appropriate solution diagrams, user stories experience Exposure to user experience design, human centred analysis and design will be an advantage Knowledge
Business Owners, Subject matter experts and/or Project teams.
in Rondebosch. The company is an International Leader in providing cloud-based solutions to high-end will be working hand-in-hand with the development teams, to design, implement and support the continuous
who is passionate about people and extends past call and query management to understanding and managing availability for clients (Facebook, Live chat, Emails, Calls) within agreed SLA
assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Maintenance issues appropriately. Update and close service desk calls efficiently. Perform software upgrades and installations Provide technical support as needed by the ICT team. A / MCSE certification. Knowledge of Institutional
Compliance Manager managing and leading a Compliance Team (preferably in the Financial Services/ Payments/ financial service products Working with product teams/BAs to map compliance impacts and dependencies Query works in the organization. They need a visionary leader who can apply compliance knowledge directly to Development, Sales, Marketing, Operations, and CX teams. By acquiring a deep understanding of their payments organization on the path of success. Your Impact: Lead a team of Compliance & Onboarding Agents and execute
Compliance Manager managing and leading a Compliance Team (preferably in the Financial Services/ Payments/ financial service products Working with product teams/BAs to map compliance impacts and dependencies Query works in the organization. They need a visionary leader who can apply compliance knowledge directly to Development, Sales, Marketing, Operations, and CX teams. By acquiring a deep understanding of their payments organization on the path of success. Your Impact: Lead a team of Compliance & Onboarding Agents and execute