prospects needs are Achieve Call Centre productivity targets Contribute to achieve Call Centre team targets SLA SLA Abandon rate Quality of calls Price Quantity Correct account Build trust and confidence with Customer Complete and submit a comprehensive weekly Customer Call Cycle Planner Attend sales and product knowledge and tooling) Internal Sales,Outbound & inbound call center We want someone who will be a great fit for
and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintain service and quality standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
Sales Person duties would include: Cold & Bold Calling, Driving to see clients, selling products as well
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant drivers' license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS
responsibilities Experience working in an inbound Call Centre environment. Insurance Claims experience Receive and respond to incoming internal and external calls professionally and efficiently. Upload documentation
responsibilities Experience working in an inbound Call Centre environment. Insurance Claims experience Receive and respond to incoming internal and external calls professionally and efficiently. Upload documentation
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant drivers' license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS
with the objective of resolving or completing the call objective(s), documenting all required information stakeholders to ensure alignment Deliver 2hr weekly call handling to maintain skill Outputs of Job Successful quality assessments, examining and feeding back on calls on a range of areas, including customer experience team environment Experience in monitoring IB/OB calls and providing feedback an advantage Experience in
Reference: NPr000847-SDU-1 Calling all Newly Qualified CA(SA)s Duties: Preparing audit files Reconciliations