policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
market share by: o actively canvassing and cold calling extensively by area on all potential customers franchise stores through meetings, visits and cold calling for marketing and sales purposes. Negotiates pricing pricing with clients within given parameters. Calls on between 10 – 15 customers per day (i.e. ±60 per relations with existing clients by visiting and/or calling each at least 4 visits annually. Ensures that
industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
sales. Call allocated customers daily as per call cycle Handle incoming sales or general calls Provide from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
sales. Call allocated customers daily as per call cycle Handle incoming sales or general calls Provide from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete feedback to Manager / Supervisor and Call Centre upon completion of a call Performance Standards (Technical): customer details are obtained prior to attending the call Ensure that handovers, invoices and job cards are
wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete feedback to Manager / Supervisor and Call Centre upon completion of a call Performance Standards (Technical): customer details are obtained prior to attending the call Ensure that handovers, invoices and job cards are