issues Log and track incidents and requests Track, route and redirect tickets Escalate re-occurring incidents
DMZ's
* Good understanding of vrf's/routing protocols
* Solid knowledge of Network (N+)
2019 / 2022 SQL 2014/2017/2019 MS IIS 8, 8.5, 10 Routing and Switching (Mikrotik) UTMs
IT Security
processes and meeting SLAs Password resets, mail routing, and account management Logging customer queries
in Africa, Trade lanes, keeping the business up to date with African countries' trade regulations Management
Vendor changes and updates.
Item card and routing updates.
Issuing of drawings to stake holders
which may include knowledge of IP addressing, routing, and network troubleshooting. CPR and first aid
which may include knowledge of IP addressing, routing, and network troubleshooting. CPR and first aid
such as Wireless Broadband, Wi-Fi, Networking, Routing, VoIP, IoT, Fibre, Access Control and IP Video