Responsibilities:
Shop Floor Control System - Andromeda:
six countries, utilising a network of agents and shop owners. Coding is primarily done on the low-code
Work from the comfort of your home, a cozy coffee shop, or any location that sparks your creativity. Our enhancing and expanding our product portfolio and assisting the system architects in implementing new development Provide technical guidance and support to the team. Assisting the Software Development Manager with identifying technical guidance to contractors where required. Assist with interviews where required. Ability to work
reports.
for end
Support
Infrastructure
guests and staff can rely on! Provide stellar assistance onsite and remotely, ensuring their technology Trailblazer: Embark on a journey of empowerment! Assist in delivering basic training and best practices Maverick: Keep the digital gears turning smoothly! Assist in performing daily tasks to maintain maximum uptime with Windows and Mac desktop platforms, while assisting with basic server support and user management Trainee: Dive into the world of tech puzzles! Assist in tackling issues related to backups, file sharing
support and troubleshooting for end users. Support Assist Infrastructure Technician with general Infrastructure users. Quick assistance with production hardware failures. Infrastructure General assistance in swapping with backup hardware / fixing onsite. General assistance and a good understanding of Access Control equipment
support and troubleshooting for end users. Support Assist Infrastructure Technician with general Infrastructure users. Quick assistance with production hardware failures. Infrastructure General assistance in swapping with backup hardware / fixing onsite. General assistance and a good understanding of Access Control equipment
practice Global Support Assist with rollout of new video products globally. Assist with testing and integration video products and features globally. Train and assist global teams to allow them to fully utilize and and support clients on the Video products. Assist staff with escalated calls and queries that relate to coaching that they are competent to assist clients. Technical Assistance Investigate returned/faulty devices
calls logged and determine patterns to pro-actively assist with future support.