(ITSM/ITIL) Incident Management Problem Management Change Management Release Management ADVANTAGEOUS TECHNICAL
implementation and post-implementation phases. Change Management and Training: Consult with change specialists relevant stakeholders to ensure effective change management by assessing the impact of proposed solutions tools. Ability to adapt to changing priorities, work independently, and manage multiple projects simultaneously
maintenance tasks and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned
standby roster Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL certification
and adhere to any related processes such as change management. The TS Implementation Engineer (L3) is involved
com, Click Up, SAP, other). Experience with change management and organizational development is a plus.
management, configuration management and change management Understanding of software architecture principles
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
maintained during the project lifecycle Driving change management across the business in order to support various
Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned