Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
excellent customer service and able to do pricing. Booking Flights, Accommodation, shuttle services, car hire on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and areas of your role. Provide excellent customer service throughout the booking process, addressing client commitment to delivering outstanding customer service. Impeccable attention to detail. Fully bilingual-English
excellent customer service and able to do pricing. Booking Flights, Accommodation, shuttle services, car hire on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and areas of your role. Provide excellent customer service throughout the booking process, addressing client commitment to delivering outstanding customer service. Impeccable attention to detail. Fully bilingual-English
Experience Liaison to join their team. Create seamless service delivery through regular correspondence wtih guests relationships and developing & promoting product and service in the inbound travel industry. Travel & tourism
Experience Liaison to join their team. Create seamless service delivery through regular correspondence wtih guests relationships and developing & promoting product and service in the inbound travel industry. Travel & tourism
basis.
Proactive selling of products and services ensuring the best possible experience for the
Africa.
Calm and professional manner of servicing agents and guests
Problem-solving skills
rotational basis. Proactive selling of products and services ensuring the best possible experience for the East Africa. Calm and professional manner of servicing agents and guests Problem-solving skills Experiential
excellent punctuality
Excellent customer service skills
Attention to detail and accuracy
Strong
relationships and developing & promoting products and services in the inbound travel industry