developing and implementing technology strategies, managing the IT infrastructure, ensuring compliance with Strategy Development and Implementation Strategic management of the Office of the Chief Technology Officer bingo terminals, development of monitoring / management systems in the gambling industry and cryptocurrency to operate. Service Delivery Management Project and contract management of the implementation of the NCEMS and National Registers. Stakeholder Management Manage stakeholder satisfaction and implement strategies
developing and implementing technology strategies, managing the IT infrastructure, ensuring compliance with
Implementation
Implementation
direction, leadership, and management of an end-to-end collateral management function for the bank. Oversees establishment; ensuring seamless client onboarding and KYC management of new and existing clients. 2. IT Strategic Landbank Board 4. Stakeholder & Suppliers Management Develops and implements stakeholder engagement on the role of IT in the business requirements. Manage IT service level agreements for IT Suppliers and in the Bank. 5. IT Operations Delivery Sets and manages SLA's, SMART objectives, and strategies for the
REQUIREMENTS:
·       ITSM (IT Service Management)
·       IT Operations Frameworks
  IT Service Delivery Management
·       Project Management
·       DevOps
·       Provider / Contract Management â SLAs and KPIs
·       Technical
initiatives and projects
·       Manage service delivery provider/s to deliver a stable
first level IT supportÂ
·       Manage transformation within the IT Service Desk relating
PERFORMANCE AREAS: 1. Retail Systems User Management. Product Management. Major and minor cost updates – weekly reconciliation. 2. Operational Systems Implementation and management of systems. Training and guidance for staff on issue reporting on all operational systems. Scale management and integration. Audit report analysis. Create Online ordering system management. 3. Eskort Online Data/Document management. Staff training and support support. 4. Loyalty Systems Management of Loyalty and Stokvel systems. 5. Pricing – Assistance with Updates
Role • Manages the core network infrastructure environment, including Cisco firewall and switch day to to day administration. • Manages the installation, securing, repair/troubleshooting and maintenance of of Infrastructure as Code concepts, comfortable managing and provisioning computer data centres through Role based access, Group administration, Audits, Manage memberships, licensing, and general troubleshooting services and applications. • Work within the change management process for all configuration changes to cloud
(six) years' experience in a senior technology management role (gambling industry experience essential) developing and implementing technology strategies, managing the IT infrastructure, ensuring compliance with Strategy Development and Implementation Strategic management of the Office of the Chief Technology Officer bingo terminals, development of monitoring / management systems in the gambling industry and cryptocurrency to operate. Service Delivery Management Project and contract management of the implementation of the
chain management under contract management
Responsibilities: