Reference: CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS)
customer satisfaction, and overall efficacy of the contact center.
customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively functioning, procedures, systems and data of the contact center, which will include daily operations, capacity
culture of transformation by participating in Nedbank culture building initiatives, businessstrategy professional growth. Understand and embrace the Nedbank vision and values, leading by example. Identify alignment with emerging technologies, and impact on Nedbank technologies. Participation in design forums, project (RFP). Design optimal technical solution in the Nedbank technologies. Contribute expertise into a designdocument related to specifi c technology and its impact on Nedbank technology. Participate in proof of technology
Support for Company Contact Center users. To support End users at the Contact Center and to ensure maximum
experience in support/contact center roles preferred.
Support for Company Contact Center users. To support End users at the Contact Center and to ensure maximum
On site Support for Contact Center users. To support End users at the Contact Center and to ensure maximum
experience is ideal Experience with Absa Bank and /or Nedbank is an added advantage. Well skilled and knowledgeable
experience is ideal Experience with Absa Bank and /or Nedbank is an added advantage. Well skilled and knowledgeable