Customer Services Consultant Job Description
Functional Area company company Customer Services Team Reports to
Customer Services Manager Employment Status systems and processes to ensure that the best services is delivered to clients and holistic methods of Grade 12
● Basic knowledge of Excel
● Service Qualification advantageous
● Basic bookkeeping years in a Financial Transactions and Customer Services role (Payment Processing advantageous)
for several teams within the Dedicated Client Service area These teams include but are not limited to Central ( focusing on Dedicated/Personal client service, and client retention We are looking for: An individual encompass achieving financial targets, maintaining service standards, and ensuring an excellent, consistent consistent client experience across all products and services while minimizing costs. Additionally, this role insight about the Service environment (having managed more than one operational client service department will
Engineer with 3 years' experience in Building Services Design to join our client in Pretoria Requirements: Engineering Technologist Project Experience: Building Services – Electrical Should you meet the requirements of Personal Information Act (POPI Act), Act 3 of 2013, and by submitting their personal information to
job descriptions with correct employee details. Ensure each employee has the correct signed job-description for responsible divisions/clients, ensuring correctness and accuracy of payroll data for every monthly basis. Verify that electronic leave application is correct and info is loaded onto VIP system. Check to ensure that all information as well as documentation is correct. Capture approved leave on VIP system. Ensure that that every employee is allocated to the correct leave approver and make changes where necessary. GENERAL
job descriptions with correct employee details. Ensure each employee has the correct signed job-description for responsible divisions/clients, ensuring correctness and accuracy of payroll data for every monthly basis. Verify that electronic leave application is correct and info is loaded onto VIP system. Check to ensure that all information as well as documentation is correct. Capture approved leave on VIP system. Ensure that that every employee is allocated to the correct leave approver and make changes where necessary. GENERAL
transactions correctly and timeously processed, and funds transferred
provide financial, administrative, and clerical services. Record day to day financial transactions and Verify that transactions are recorded in the correct supplier's ledger, customer ledger, cashbook and creditor age analysis. Review and approve of corrections to be done by the debtors and creditors administrators
sellers, and outsourced service providers. Check, verify and ensure correctness of Trial balance/General balance/General ledger (journals, corrections, provisions, accruals), before month and year-ends. Preparation and external auditors, Debtors, Creditors, Outsourced service providers, Banks. Credit control, collection of
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience