company is seeking to hire a meticulous & customer-oriented Clearing & Forwarding Controller this role. Key Performance Areas: Processing of Customs / TPT and TNPA Cargo Documents (Imports and Exports) quotes and issuing purchase order as per approved customer quote Keep principals updated daily and ensure cargo releases and meeting shipping line deadlines Customs Tariffing Requirements: Matric qualification is
administrative duties effectively Attending to customer needs telephonically, by mail. Email or personal Processing customer invoices and following up of orders and general admin. Increasing customer sales base
processing returns
general admin duties. Key Responsibilities: • Customer management • Process POD and invoicing • “Red-Flag” Statements • Request remittance • Customer payments list and recon • Handle customer queries • Ensure punctual
responsible mature individuals with admin and customer service skills to apply. It is essential that
planning skills as you will be responsible for customer service, documenting vehicle movement, handling
administration and planning experience coupled with some customer-facing experience and a valid drivers license
/>Fluent in English
Ability to deal with customers face to face
A stable work history
Reliable
for prescribed customers Ensuring that tickets aren't stagnating for prescribed customers Ensuring that prescribed customer systems are created and allocated within Monday.com Ensure that prescribed customer tickets
for prescribed customers Ensuring that tickets aren't stagnating for prescribed customers Ensuring that prescribed customer systems are created and allocated within Monday.com Ensure that prescribed customer tickets
revenue generation while maintaining a high level of customer satisfaction. KEY PERFORMANCE AREAS Support Ignite regarding activity management including liaising with customer service and other department heads. 3-5 years leadership team and those business teams impacting customer demand to create daily, weekly, monthly, and quarterly reports which support the delivery of extraordinary customer service and delivering on the desired targets
the order, thank the customer and facilitate delivery bookings between the customer requirements and our accordingly. · Liaise with the dispatch team to ensure customer requirements are booked and communicated effectively as lead salesperson when required. · Attend to customers without assigned sales reps, ensuring their needs Handle tasks such as opening sales files, creating customer cover sheets, and managing data sheets. · Managing clients. · Interpret measurements provided by customers to quote accurately. Support to the Operations
the order, thank the customer and facilitate delivery bookings between the customer requirements and our accordingly. · Liaise with the dispatch team to ensure customer requirements are booked and communicated effectively as lead salesperson when required. · Attend to customers without assigned sales reps, ensuring their needs Handle tasks such as opening sales files, creating customer cover sheets, and managing data sheets. · Managing clients. · Interpret measurements provided by customers to quote accurately. Support to the Operations