processing proof of delivery (POD) documents, managing customer credits, and providing general administrative drivers and customers to resolve any discrepancies in delivery documentation.
and maintain strong relationships with all key customers, Vector Logistics and transport companies Ensure Avoid stand over costs and expedite delays at customers Co - ordinate trucks nationally to ensure timeous Assist in managing split loads between different customers Interact internally with sales coordinators and and sales staff Communicate and action customer queries in the following areas: damages, shortages, incorrect arrivals Ensuring the necessary time slots with customers and ICL are in place and adhered to, to ensure
and maintain strong relationships with all key customers, Vector Logistics and transport companies Ensure Avoid stand over costs and expedite delays at customers Co - ordinate trucks nationally to ensure timeous Assist in managing split loads between different customers Interact internally with sales coordinators and and sales staff Communicate and action customer queries in the following areas: damages, shortages, incorrect arrivals Ensuring the necessary time slots with customers and ICL are in place and adhered to, to ensure
local outsource deliveries. Communicate with customers regarding orders, late deliveries, and ETA's. complete and filed. Handling of customer queries. Contact customers with the roadmap, directions and for bulk and local outsource deliveries. Assist customers with collections and deliveries. Check the stock any discrepancies to management. Organise with customers for the transportation of returns and credits
local outsource deliveries. Communicate with customers regarding orders, late deliveries, and ETA's. complete and filed. Handling of customer queries. Contact customers with the roadmap, directions and for bulk and local outsource deliveries. Assist customers with collections and deliveries. Check the stock any discrepancies to management. Organise with customers for the transportation of returns and credits
planning
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Customer Service: If you provide services directly to customers, you are responsible responsible for maintaining a high level of customer satisfaction. This may include being punctual, courteous
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Noon area. Deliverring goods to customers Picking up goods from customer Inspecting the vehicles Report
Noon area. Deliverring goods to customers Picking up goods from customer Inspecting the vehicles Report
the annual sales budget.
Customer Management
Ensure customer satisfaction
Personnel Management