Management:
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team someone with exceptional skills to engage with customers and drive sales.
Key Responsibilities:
customers to promote products and services
- Provide exceptional customer service by
opportunities
- Maintain accurate records of customer interactions and transactions
Requirements:
dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel excellent customer service. Addressing and resolving customer complaints to uphold exceptional customer service product knowledge Housekeeping Admin Sales and customer service Desired experience and qualificationProven
marketing and selling of existing products to customers within the scope of the company
specification, scheduling, execution, reporting, and customer liaison. Responsibilities Extract requirements test plan. Review Acceptance Test Procedures with customer representatives. Schedule and coordinate Acceptance Tests. Produce Acceptance Reports. Liaise with customers during test conduct. Report problems (bugs/deviation reporting to customers during configuration control meetings. Attend meetings with customers. Grade 12 or be applied. Training skills to participate in customer training on the application's use. Proficiency
Relationship Management: Identify and target potential customers, including security companies, retailers, dealers industry. Build and maintain strong, long-lasting customer relationships by understanding their needs and products to offer informed recommendations to customers. Sales Strategies and Goals: Develop and implement regular market research to identify potential leads, customer preferences, and emerging opportunities. Analyse our firearms and related products. Customer service: Address customer inquiries, concerns, and feedback
Relationship Management: Identify and target potential customers, including security companies, retailers, dealers industry. Build and maintain strong, long-lasting customer relationships by understanding their needs and products to offer informed recommendations to customers. Sales Strategies and Goals: Develop and implement regular market research to identify potential leads, customer preferences, and emerging opportunities. Analyse our firearms and related products. Customer service: Address customer inquiries, concerns, and feedback
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
goods / products to the customer for order fulfillment. Receive orders via customer portals and process Qualify reconciliation to verify Order Book is aligned with customer orders Do credit notes and debit notes according qualification MS Office and Syspro. MS Excel expert. Customer Relationship Management Systems. Logistics software knowledge Familiar with shipping regulations, customs and freight procedures - local and internationa
goods / products to the customer for order fulfillment. Receive orders via customer portals and process Qualify reconciliation to verify Order Book is aligned with customer orders Do credit notes and debit notes according qualification MS Office and Syspro. MS Excel expert. Customer Relationship Management Systems. Logistics software knowledge Familiar with shipping regulations, customs and freight procedures - local and internationa