Requirements: Basic Care Providing Training with Certificate Understand resident hygiene and health and writing and speaking of English Course in dementia care Matriculation qualification Third language an advantage attitude The main purpose of this position: Providing care and safety to residents within a home-like environment Duties & Responsibilities: Provide general, daily care for residents: Personal hygiene: Oral hygiene Hair beard Groom nose and ear hair 2 to 3 hourly pressure care when needed Assist with toilet and/or incontinence
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing Date: 31 March 2024
Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as ensure customer success.
Overview and Skills needed:
Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: support services to ensure customer success. Overview and Skills needed: Customer Success Consultants must utilise their software on the customer's business needs. The Customer Success Consultant is not focused educating their customers on the flexibility and capabilities of their software so customers are encouraged
certification and provide a great level of patient care. Preparing patients for dental work Helping with procedures when necessary Providing excellent patient care Recording treatment information in patient records Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment Giving patients information information on dental hygiene, oral health care, and plaque control programs Collecting and recording medical postoperative instructions as directed by the dentist Caring for dental equipment Forming preliminary impressions
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a critical role in the operational success and customer satisfaction of the organization. This position position requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with AI-powered management tools to proactively monitor customer systems, identifying potential issues before they ensure optimal system performance and security. -Customer Communication: Serve as a primary contact point
expanding team. As a key player in sustaining customer relationships and driving business growth, this continued success. Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth: alongside Customer Care for a seamless client experience. Key Performance Indicators: Customer Satisfaction: score of 90% or higher. Retention Rate: Maintain a customer retention rate of 95% or more. Account Growth: Manager: 1 year (Required) Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth:
least 2 years Experience in Dementia and Alzheimer care Fluent in Afrikaans and English Be able to work advice on medication Assist and train EN, ENA's and Care Providers with residents needed regarding any behavioural Ensure that in-house training of all EN, ENA's and Care Providers are taking place as stipulated in programme with caring needs of residents and that care given by Nursing team is of a high standard Wound care and and Catheter care Compiling reports for: Incidents Resident Care Operations Hand-over on completion of
and stamping of job cards and delivery notes by customer representatives Make decisions on site about the corporate clothing and is well presented Maintain and care of company assets: Plan maintenance of vehicles times Customer Liaison: Liaise with customers on site in a professional manner Ensure customer satisfaction