Company, its agents, and its customers.
HAS BEEN PROVIDING ON-SITE AND REMOTE SUPPORT SERVICES NATIONALLY FOR THE PAST 20 YEARS.
fields (IT, software, VoIP, copier etc.).
Customer-focused.
Self-driven.
A good record out to customer leads through cold calling.
Present, promote and sell IT networking services.
Establish
Establish, develop and maintain positive business and customer relationships.
Perform cost-benefit and existing/potential customers to meet their needs.
Expedite the resolution of customer problems and complaints
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced ensuring efficient administration and user-related services availability. If you are a proactive leader with implementation Manage support calls to ensure user support and that high service levels are maintained Support
Ons is ''n dinamiese uitgaande Call Centre in Amanzimtoti, Durban, en ons is op soek na
Company, its agents, and its customers. To ensure that current customers have the right products, the Proven track record of successfully managing customer relationships. Valid driver's license is mandatory pressurised environment. KEY PERFORMANCE AREAS: 1. Customer Relationships Achieve agreed upon sales targets positive business and customer relationships. Expedite the resolution of customer problems and complaints Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day. Grow
Company, its agents, and its customers. To ensure that current customers have the right products, the Proven track record of successfully managing customer relationships. Valid driver's license is mandatory pressurised environment. KEY PERFORMANCE AREAS: 1. Customer Relationships Achieve agreed upon sales targets positive business and customer relationships. Expedite the resolution of customer problems and complaints Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day. Grow
targets
Ensure that customers are contacted, and quotes sent, within 24 hours and that all calls are followed accurately Provide knowledgeable and quality advice to customers Establishing an environment and foundation for sales growth Selling value and solutions to the customers Have good market awareness and identify opportunities is kept up to date i.e. call reports, weekly and cyclical planers, customer information, quotes lost projected sales, etc. Other responsibilities include Customer Days, tenders, finance applications, assisting
Ensure that customers are contacted, and quotes sent, within 24 hours and that all calls are followed accurately Provide knowledgeable and quality advice to customers Establishing an environment and foundation for sales growth Selling value and solutions to the customers Have good market awareness and identify opportunities is kept up to date i.e. call reports, weekly and cyclical planers, customer information, quotes lost projected sales, etc. Other responsibilities include Customer Days, tenders, finance applications, assisting
and plans, confirming regional focus and optimal service deliverables to retailers. Responsible for National right price and to be able to offer effective service levels to retailers. Negotiate and achieve budgeted of sales data, market trends plus retailer and customer feedback to assess category performance on an solutions to the Build it Imports Distribution Centre. Relevant Commercial, Marketing or Supply Chain Outstanding supplier partnership skills and strong customer orientation. Excellent co-ordination and team