Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial financial futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional Professionalism, Customer-first, Advice led. Provide appropriate financial advice, in line with the customer's resources
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial financial futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional Professionalism, Customer-first, Advice led. Provide appropriate financial advice, in line with the customer's resources
to increase reservation numbers Customer relationship management calls Reservation administration, reporting
to increase reservation numbers Customer relationship management calls Reservation administration, reporting
Geographic area (KwaZulu-Natal). Ensure ultimate customer satisfaction for both internal and external clients functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective the required coverage and frequency as per the customer classifications. • Assisting with system upgrade VeriClaim experience. Previous experience working in a customer facing department would be anadvantage Skills constantly changing environment Customer focused & ability to build customer relations. • Effective management
Geographic area (KwaZulu-Natal). Ensure ultimate customer satisfaction for both internal and external clients functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective the required coverage and frequency as per the customer classifications. • Assisting with system upgrade VeriClaim experience. Previous experience working in a customer facing department would be anadvantage Skills constantly changing environment Customer focused & ability to build customer relations. • Effective management
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong able to handle team and customer emotions in a service industry where service interruption is common.
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong able to handle team and customer emotions in a service industry where service interruption is common.
accurately check and approve the onboarding of customers for all branches taking into consideration FICA procedures. To provide external customer services to Branches and Customers. Customer on Boarding To review and and approve customer opening documentation and capturing on COB Ensures that all information on COB matches To review and approve device linking To contact customer to conduct verification checks Administration