procurement, sales, marketing, finance, and customer service. This challenge requires strong leadership business acumen, and a passion for innovation and customer service. You will have the opportunity to learn from procurement, sales, marketing, finance, and customer service. - Ensure operational efficiency, cost-effectiveness to expand the company's product offerings and customer base. - Develop and maintain strategic partnerships increase market share. - Analyse market data and customer feedback to identify opportunities for product
focused on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix Datacentrix customers. The support functions of the role will extend from testing and troubleshooting experience delivering Network Security Services in a customer environment. Excellent Communication and clients and client end-users in support of the Service Delivery Manager. Liaises with 3rd party vendors escalated incidents, problems and queries. Maintains service and quality levels according to of the company
manage customer feedback on repairs.
Research and Policy and is recognised as a DSI-NRF Centre of Excellence in HIV Prevention and hosts the SAMRC that an effective and efficient data management service is provided. Provide overall leadership, strategic and optimal delivery of clinical data management services. Provide technical support to the clinical teams
other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors errors before they impact a client's service Provides Assistance to L1 Security Engineers for better initial journey Moderate level years of relevant managed services experience handling cross technology infrastructure level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Infrastructure Cloud Networking Cloud Security Cloud Services Management Computing Database Tuning Data Networking
enhance the efficiency and effectiveness of its services. We are looking for this candidate to have experience the value of the product and representing the customer to the development team to achieve the product
enhance the efficiency and effectiveness of its services. We are looking for this candidate to have experience the value of the product and representing the customer to the development team to achieve the product
such as CCTV, Access control and Telephony VOIP services. This is a full-time on-site role for a IT Support repair and technical issue resolution Excellent customer service and communication skills Able to work well
facilities as well as supporting and advising the customers in order to contribute to viable and successful resolutions to line manager as required Contribute to service delivery standards and guide the team to achieve procurement of correct digital solution in line with customer requirements & Company Procurement policy within area of control and outside broadcasts. Customers served in operational proficient, friendly and helpful manner Monitor compliance of services rendered with customer request and address non-conformance