experience in an Asset Management business; Financial Services experience specifically Asset Management, Retirement Offshore; Call Centre experience in Financial Services business; Excellent business writing skills; Afrikaans
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word
individual who will be a part of their client service team, responsible for guiding their clients through and make a meaningful impact in the financial services industry. Our client is firmly aligned behind savings. 3 years' experience in financial services client servicing An appropriate tertiary education English skills with clients, internal business units and service providers
recruit a Group Facilities & Services Manager within the Group Services department of The Clicks Group the implementation of the Group Facilities and Services strategy and initiatives in collaboration with Facilities Management and Services, including procurement, travel services, corporate credit card, fleet requirements. To manage the procurement of goods and services for business use, ensure cost effectiveness and canteen, ensuring health and safety compliance, service quality and operational efficiency. To oversee
technology solutions provider committed to ensuring customer satisfaction across various sectors including standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving efficiency of processes as well as enhancing the customer experience. Requirements: Demonstrated ability improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
African brand requires an experienced Financial Services Manager. The role involves managing a small finance
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: training and support services to ensure customer success. Overview and Skills needed: Customer Success Consultants utilise their software on the customer's business needs. The Customer Success Consultant is not focused educating their customers on the flexibility and capabilities of their software so customers are encouraged
Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage Town, Durban, and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload
CRM platform utilisation (email and in APP comm) Customer data management Loyalty program Duties Support driving loyalty program Create and deploy customer journeys Customer Journey performance monitoring and reporting membership base Drive APP download acquisition Customer retention Data cleanup (unsubscribe management)