including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
the store, staff, and customers. CUSTOMER EXPERIENCE Responsible for customer satisfaction within the store and the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall environment. Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with
the store, staff, and customers. CUSTOMER EXPERIENCE Responsible for customer satisfaction within the store and the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall environment. Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with
monitor all aspects of the import process, including customs clearance, shipping, and transportation. Liaise international suppliers, freight forwarders, and customs agents to ensure timely delivery of goods. Ensure Ensure accurate and timely documentation for customs clearance and compliance with import regulations. Track Knowledge of international trade regulations, customs procedures, and documentation requirements. Strong and logistics software systems. Certification in customs brokerage or import/export management is a plus
Geographic area (KwaZulu-Natal). Ensure ultimate customer satisfaction for both internal and external clients the required coverage and frequency as per the customer classifications. • Assisting with system upgrade VeriClaim experience. Previous experience working in a customer facing department would be anadvantage Skills constantly changing environment Customer focused & ability to build customer relations. • Effective management
Geographic area (KwaZulu-Natal). Ensure ultimate customer satisfaction for both internal and external clients the required coverage and frequency as per the customer classifications. • Assisting with system upgrade VeriClaim experience. Previous experience working in a customer facing department would be anadvantage Skills constantly changing environment Customer focused & ability to build customer relations. • Effective management
actioned to provide assistance / feedback to customers. Load security blocks where suspicious transactions transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal and external stakeholders. Investigate / resolve customer disputes / cases. Escalate / report high risk
actioned to provide assistance / feedback to customers. Load security blocks where suspicious transactions transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal and external stakeholders. Investigate / resolve customer disputes / cases. Escalate / report high risk
Suite per customer by using Wallet Share report to gain more than one Product per customer. Within the the Franchise existing customer base. Develop sales plan with the Franchise holder and measure conversion products areas within the Franchises to their customers to generate revenue to both Nashua (Pty) Ltd and and procedures. Delivering results and meeting customer expectations. Analyzing. Writing and Reporting
Suite per customer by using Wallet Share report to gain more than one Product per customer. Within the the Franchise existing customer base. Develop sales plan with the Franchise holder and measure conversion products areas within the Franchises to their customers to generate revenue to both Nashua (Pty) Ltd and and procedures. Delivering results and meeting customer expectations. Analyzing. Writing and Reporting